Shipping policy

Last updated: June 2026

HOW DOES IT WORK?

Our products are shipped directly from our supplier to your door. This allows us to keep costs low and offer fair prices. Orders are processed within 24 hours and delivery typically takes 4–9 working days from the moment your order is confirmed.

TRACKING YOUR ORDER

Once your order has been shipped, you will receive a confirmation email. You can track your order at any time via our Track & Trace page. Tracking information is usually available 2–3 days after your order is placed.

DELAYS

Delivery times are estimates. Occasional delays may occur due to carrier disruptions, weather conditions, public holidays, or other circumstances outside our control.

If your order has not arrived within 30 calendar days of your order confirmation, you have the right to cancel your order and receive a full refund. We will notify you if we become aware of any significant delay.

CUSTOMS AND IMPORT DUTIES

For deliveries within the Netherlands and Belgium, no additional customs charges apply. For deliveries outside the EU, import duties or local taxes may apply. These are entirely at your expense and are not included in our prices.